Frequently Asked Questions
Here are some common questions clients ask before booking with OrganiZEN.
Q: Do I need to clean before you come? Nope! We prefer to see your space in its natural state so we can create a system that truly works for your lifestyle.
Q: Will you make me get rid of everything? Not at all. We’ll help you decide what to keep, donate, or toss—you stay in control.
Q: What if I’m embarrassed by my space? There is zero judgment here. We’ve worked with all types of homes, and we’re here to help, not criticize. Q: Do you work with people who have ADHD, chronic illness, or hoarding tendencies? Yes. Heather’s background in systems management and trauma-informed care helps clients with executive dysfunction or overwhelm feel supported and respected. Q: Can you organize for me if I’m not home? Yes! After a consultation and walk-through (virtual or in-person), we can work independently if you’re comfortable with that. Q: What does it cost? Rates vary depending on scope and location. Most sessions start at $55/hour, with custom quotes provided during your consultation.
Q: Do you work with people who have ADHD, chronic illness, or hoarding tendencies? Yes. Heather’s background in systems management and trauma-informed care helps clients with executive dysfunction or overwhelm feel supported and respected. Q: Can you organize for me if I’m not home? Yes! After a consultation and walk-through (virtual or in-person), we can work independently if you’re comfortable with that. Q: What does it cost? Rates vary depending on scope and location. Most sessions start at $55/hour, with custom quotes provided during your consultation.
Q: Can you organize for me if I’m not home? Yes! After a consultation and walk-through (virtual or in-person), we can work independently if you’re comfortable with that. Q: What does it cost? Rates vary depending on scope and location. Most sessions start at $55/hour, with custom quotes provided during your consultation.
Q: What does it cost? Rates vary depending on scope and location. Most sessions start at $55/hour, with custom quotes provided during your consultation.
Q: My whole house needs organizing. Where do we start? Each client is unique; this might depend on where you feel the most stress, the area that looks the worst, or the area that is most critical to your family or office functioning. For example, while the kids’ playroom might look the worst, the kitchen might need to come first if it is the epicenter of your family; if you eat, talk, pay bills, sort mail, and do schoolwork in the kitchen, it’s a room that needs to be functional immediately! For those who can’t fit a car in the garage due to all that clutter, we might start there. If your bedroom leaves you feeling stressed rather than rested, this may be the place to dig in. I will help you determine where to start if you are unsure.
Q: How many hours will it take to organize? It depends on the size of the room, its current state, number of organizers involved, and your motivation level. Generally, in three hours we can complete a small space such as a closet, laundry room, or entryway. Larger or more complex areas, like home offices, kitchens, basements, or heavily cluttered areas, can take several days to weeks, depending on the size of the project. Some clients simply need someone to help them get started, and then finish the jobs themselves. Others prefer to work with the organizer from start to finish. Each client’s needs are unique. What if I feel embarrassed about my mess? Don’t feel bad! Professional organizers don’t judge — we’re here to help you! All services provided are confidential. We also abide by the Professional Organizers Collective Code of Ethics. This Code of Ethics is a set of principles to provide guidelines for our professional conduct with our clients, colleagues, and community. As a member of the Professional Organizers Collective, I pledge to exercise judgment, self-restraint, and conscience in my conduct to establish and maintain public confidence in the integrity of The Collective and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing. How are the services billed? I accept cash, check, and Venmo payments. Organizing sessions generally range from 3-5 hour increments and most clients pay at the end of each session. Some clients accumulate hours and pay once per week. Terms may be negotiated at the time of the consultation. Do you charge by the job or by the hour? I charge an hourly rate. Upon completion of each session, I leave a “to do” list with the client so they can continue to work on the project between sessions. This keeps the cost for clients to a minimum. What areas do you serve? I offer hands-on organizing services in Iowa City, Coralville, North Liberty, Tiffin, and surrounding areas. If you live outside these cities, please call to discuss. We may travel to your area or may be able to refer you to an organizer in your area. How do I get started? If you have other questions that haven’t been answered in this “frequently asked questions” section, or you’d like to set up an organizing session, please e-mail me by clicking here.
Q: What if I feel embarrassed about my mess? Don’t feel bad! Professional organizers don’t judge — we’re here to help you! All services provided are confidential. We also abide by the Professional Organizers Collective Code of Ethics. This Code of Ethics is a set of principles to provide guidelines for our professional conduct with our clients, colleagues, and community. As a member of the Professional Organizers Collective, I pledge to exercise judgment, self-restraint, and conscience in my conduct to establish and maintain public confidence in the integrity of The Collective and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.
Q: How are the services billed? I accept cash, check, and Venmo payments. Organizing sessions generally range from 3-5 hour increments and most clients pay at the end of each session. Some clients accumulate hours and pay once per week. Terms may be negotiated at the time of the consultation. Do you charge by the job or by the hour? I charge an hourly rate. Upon completion of each session, I leave a “to do” list with the client so they can continue to work on the project between sessions. This keeps the cost for clients to a minimum. What areas do you serve? I offer hands-on organizing services in Iowa City, Coralville, North Liberty, Tiffin, and surrounding areas. If you live outside these cities, please call to discuss. We may travel to your area or may be able to refer you to an organizer in your area. How do I get started? If you have other questions that haven’t been answered in this “frequently asked questions” section, or you’d like to set up an organizing session, please e-mail me by clicking here.
Q: Do you charge by the job or by the hour? I charge an hourly rate. Upon completion of each session, I leave a “to do” list with the client so they can continue to work on the project between sessions. This keeps the cost for clients to a minimum. What areas do you serve? I offer hands-on organizing services in Iowa City, Coralville, North Liberty, Tiffin, and surrounding areas. If you live outside these cities, please call to discuss. We may travel to your area or may be able to refer you to an organizer in your area. How do I get started? If you have other questions that haven’t been answered in this “frequently asked questions” section, or you’d like to set up an organizing session, please e-mail me by clicking here.
Q: What areas do you serve? I offer hands-on organizing services in Iowa City, Coralville, North Liberty, Tiffin, and surrounding areas. If you live outside these cities, please call to discuss. We may travel to your area or may be able to refer you to an organizer in your area. How do I get started? If you have other questions that haven’t been answered in this “frequently asked questions” section, or you’d like to set up an organizing session, please e-mail me by clicking here.
Q: How do I get started? If you have other questions that haven’t been answered in this “frequently asked questions” section, or you’d like to set up an organizing session, please e-mail me by clicking here.